SITUATION
The company is a city-owned energy company whose clientele consists of housing companies, commercial properties, and industrial plants. The company's goal is to develop customer-centric and innovative services that help save energy and reduce the use of fossil fuels in energy production.

OBJECTIVE
In addition to electricity and heating, the company offers energy optimization solutions. In the company's target state, smart solutions are utilized throughout the entire customer base and service areas. Implementation has progressed significantly with the help of pilot projects.

HOW DID KONSULTTIVERKKO HELP?
Together with the company's key personnel, we evaluated the potential of smart energy solutions, especially in demand response, and provided recommendations for productization, taking into account the needs and opportunities of different customer segments. The potential assessment was based on meticulous customer interviews, comprehensive data-driven analysis, and the evaluation of future scenarios.

RESULTS
The company now has a clear and feasible business plan focusing on leveraging the potential of demand-side flexibility as part of its energy optimization services.